About our privacy policy
Animaldreamz cares deeply about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Animaldreamz through it. The effective date for the validity of these terms is 08/24/2020; a new version will supersede all previous versions. This privacy policy describes what data we collect about you, what this data is used for, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have regarding the personal data you provide to us. If you have questions about our privacy policy, please contact our privacy officer; their contact details can be found at the end of our privacy policy.

About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use, and who has insight into the data.

E-commerce software
WordPress
WooCommerce

Our webshop is developed with WooCommerce software. Personal data that you make available to us for the purpose of our service may be used to provide (technical) support; we will never use your data for any other purpose. In addition, we have taken appropriate security measures. These security measures include the application of SSL encryption and a strong password policy. Backups are regularly made to prevent data loss.

Webhosting

We process personal data on our behalf and do not use your data for our own purposes. However, this party may collect metadata about the use of the services. Appropriate technical and organizational measures have been taken to prevent loss and unauthorized use of your personal data. We are also bound by confidentiality by the agreement. 

Payment processors
Mollie

For processing (part of) the payments in our webshop, we use the Mollie platform. Mollie processes your name, address, and city details, as well as your payment details such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties. All the aforementioned safeguards regarding the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie will not retain your data for longer than permitted by statutory periods.

Reviews
Shipping and logistics
PostNL

When you place an order with us, it is our responsibility to deliver your package to you. We use the services of PostNL for deliveries. To do this, it is necessary for us to share your name, address, and city details with PostNL. PostNL will only use this data for the purpose of fulfilling the agreement. In the event that PostNL engages subcontractors, PostNL will provide your information
available to these parties as well.

DPD
When you place an order with us, it is our responsibility to deliver your package to you. We use the services of DPD for carrying out deliveries. For this, it is necessary that we share your name, address, and city information with DPD. DPD will only use this data for the purpose of fulfilling the agreement. In the event that DPD engages subcontractors, DPD will also provide your data to these parties.
disposition.

Invoicing and accounting
External sales channels
Purpose of data processing

General purpose of processing
We use your data solely for the purpose of providing our services. This means that the purpose of the processing is always directly related to the order you place. We do not use your data for
marketing. If you share data with us and we use this data to contact you at a later time – other than at your request – we will explicitly ask for your permission. Your data will not be shared with third parties, except to fulfill accounting and other administrative obligations. These third parties are all bound by confidentiality due to the agreement between them and us, or by an oath or legal obligation.

Automatically collected data
Data collected automatically by our website is processed with the aim of further improving our services. This data (for example, your IP address, web browser, and
Operating system) is not personal data.

Cooperation in tax and criminal investigations
Where applicable, Animaldreamz may be required by law to share your data in connection with tax or criminal investigations by government authorities. In such cases
We are compelled to share your data in certain cases, but we will oppose it within the limits of the law.

Retention periods
We store your data for as long as you are a client of ours. This means that we will retain your client profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also consider it a request to be forgotten. Due to applicable administrative obligations, we are required to retain invoices containing your (personal) data. We will therefore keep this data for the duration of the applicable period. However, employees will no longer have access to your client profile and documents we have created in connection with your assignment.

Your rights
Based on current Dutch and European legislation, you as a data subject have certain rights regarding
regarding the personal data processed by or on our behalf. We explain below what these rights are and how you can exercise them. In principle, to prevent misuse, we send
statements and copies of your data only to your already known email address. In the event that you wish to receive the data at another email address or, for example, by mail, we will ask you to
We maintain a record of processed requests. In the case of a request for erasure, we administrate anonymized data. You will receive all transcripts and copies of data in the machine-readable data format used within our systems. You have the right at all times to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you suspect that we are using your personal data incorrectly.

Right of inheritance
You always have the right to access the data that we process (or have processed) concerning you or that can be traced back to you. You can submit a request to this effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the email address we have on file for you. This will include an overview of the processors who hold this data, along with a mention of the category under which we have stored this data.

Rectification right
You always have the right to have the data that we process (or have processed) concerning you or that can be traced back to you amended. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation by email to the address we have on file stating that the data has been amended.

Right to restriction of processing
You always have the right to restrict the processing of data concerning you or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file for you stating that the data will not be processed until you lift the restriction.
longer are processed.

Right to portability
You always have the right to have the data that we process (or have processed) concerning you, or that can be traced back to you, transferred to another party. You can submit a request to that effect to
our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or duplicates of all data about you that we have processed or that has been processed by other processors or third parties on our behalf, to the email address known to us. In such a case, we will most likely no longer be able to continue providing the service, as the secure linking of databases can no longer be guaranteed.

Right of objection and other rights
You have the right to object to the processing of your personal data by or on behalf of Animaldreamz, if applicable. If you object, we will immediately cease the data processing
pending the resolution of your objection. If your objection is well-founded, we will provide you with copies of data that we process (or have processed) and then permanently cease processing.
staked. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. Are you
if you believe this to be the case, please contact our data protection officer.

Cookies
Google Analytics

Through our website, cookies are placed by the American company Google, as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to these data. We have not allowed Google to use the obtained analytics information for other Google services.
services.

Third-party cookies
In the event that third-party software solutions use cookies, this is stated in this
Privacy Statement.

Privacy Policy Changes

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects how we process data already collected about you, we will notify you by email.

Contact Information

Animaldreamz
Gallery 9, 1181 ZN
Amstelveen
020-6437245